RETURNS ---- Our policy lasts 30 days. If more than 30 days have elapsed since your purchase, we unfortunately cannot offer a refund or exchange.

To be eligible for a return, your item must be unused and in the condition in which you received it. It must also be in its original packaging.

The return of certain types of goods is not allowed. Thus, perishable goods such as food, flowers, newspapers or magazines cannot be returned. Likewise, we do not accept intimate or sanitary products, hazardous materials or substances, or flammable liquids or gases.

Other items that cannot be returned:

* Gift cards * Downloadable software * Certain health and personal care products To complete your return, we require a receipt or proof of purchase.

Do not return your purchase to the manufacturer.

In some cases, only partial refunds are granted: (if applicable) * Books showing obvious signs of use * CDs, DVDs, VHS tapes, software, video games, audio tapes or vinyl records that have been opened.

* Any item that is not in its original condition, that is damaged or missing parts for a reason not due to an error on our part.

* Any item returned more than 30 days after its delivery Refunds (if applicable) Once your return is received and inspected, we will send you an email to inform you that we have received the returned item. We will also inform you whether your refund is approved or denied.

If it is approved, your refund is then processed and your credit card or original payment method is automatically credited within a few days.

Late or missing refunds (if applicable) If you have not yet received a refund, first check your bank account again.

Then contact your credit card company, as the official display of your refund may take some time.

Next, contact your bank. The display of a refund is often preceded by a processing delay.

If you have completed all these steps and still have not received your refund, contact us at the following address:

contact@skendfil.com.

Sale or promotional items (if applicable) Only regular-priced items are refundable. Unfortunately, sale or promotional items are not.

Exchanges (if applicable) We only replace items that were initially defective or damaged. If you need to replace yours with the same item, send us an email at contact@skendfil.com and send your item to: Paris, France, Paris, Paris, 75000, France.

Gifts If the item was marked as a gift at the time of purchase and was shipped directly to you, you will receive a gift credit equal to the value of the returned item. Once the returned item is received, a gift voucher will be sent to you by post.

If the item was not marked as a gift at the time of purchase, or if the person who gave the gift had the order shipped to them in order to give it to you later, we will send the refund to them and they will therefore know that you have returned their gift.

Shipping To return your product, you must send it to the following postal address: Paris, France, Paris, Paris, 75000, France.

The shipping costs associated with returning your item are at your expense. They are not refundable. If you receive a refund, the return shipping cost will be deducted from it.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item valued at over 75 €, we recommend using a tracked shipping service or insuring your shipment. We do not guarantee that we will receive the returned item.